Terms & Conditions
1. Contracting Parties - Scope - Definitions
The contract is concluded by:
roestbar Joka e.K.
Tax number 337/5722/7196
Commercial Register: HRA 5476
VAT No DE813767666
hereinafter referred to as the 'supplier'.
These General Terms and Conditions apply to all orders between the offerer and the customer (hereinafter "customer" or "you"). The valid version is valid at the time of the conclusion of the contract. Deviating, conflicting or supplementary General Terms and Conditions of the Customer shall not apply, unless we have expressly consented to their validity. If these terms are referred to as "consumers", these are natural persons who conclude a legal transaction for purposes which can not be attributed predominantly to their commercial or self-employed occupation. "Entrepreneurs", on the other hand, are natural or legal persons or legal partnerships which act in the exercise of their commercial or independent professional activities when a legal transaction is concluded. "Customers" within the meaning of these General Terms and Conditions are both consumers and entrepreneurs. If workdays are specified as deadlines, all weekdays, with the exception of Saturdays, Sundays and legal holidays, shall be understood.
2. Order Process
The customer can add the desired product without obligation by clicking on the shop in the shopping cart. The contents of the shopping basket can be viewed at any time without obligation by clicking on the shopping basket. Input errors can be rectified at any time via keyboard and mouse in the input fields and goods can be deleted from the shopping cart. If the customer wants to buy goods from the shopping cart, he can initiate the ordering process by clicking on the button "Continue to checkout". After entering the necessary data for the processing of the contract, e.g. The customer enters the order page by clicking on the "Next" button on which the entries can be checked again. The order process can be terminated at any time by closing the browser. By clicking the button "Back to Checkout", you can correct your order at any time.
The representation of the goods in the onlineshop represents no legally binding offer, but an invitation to order. Errors excepted. By clicking on the "order for payment" button, the customer makes a binding offer to purchase the goods listed on the order page. The supplier shall confirm the receipt of the order with the content of the offer immediately after receipt of the offer to the supplier by e-mail to his e-mail address, which is stated in the offer. The supplier can accept the order of the customer by sending an order confirmation by e-mail or by delivering the goods within 5 business days. The confirmation of order is made by sending an e-mail to the e-mail address given in the customer's offer. If the customer does not have an e-mail address that can be assigned, the confirmation of order is made with delivery of the goods to the delivery address specified by the customer. If the offerer has not accepted the offer of the customer, the offer is deemed rejected.
Products which are not listed in the order confirmation do not constitute a purchase contract. In the case of payment type PayPal, the account of the customer is charged immediately due to technical peculiarities. However, this does not constitute acceptance of the customer's offer. If the supplier can not supply the customer order, the customer will be refunded immediately. All offered products are sold only in household quantities.
4. Constitution of the contract with the coffee school
The order is binding and can only be declared neutral after consultation with the organizer, if necessary against payment of a processing fee.
In the case of a group registration, the organizer shall conclude a participation contract for the group with the person responsible for the participants or with the person entitled to act. This is also binding.
The organizer reserves the right to cancel or terminate the event until 7 days prior to the start of the event after exhausting all possibilities if this is not reasonable because the booking volume for the event is so small that the costs incurred in relation to this event, Exceed the economic sacrifice limit.
However, the organizer is entitled to withdraw from the contract only if he can prove the circumstances leading to the rescission and has submitted a comparable offer to the participant. The participation fee paid will be refunded without delay.
In addition, the Organizer will reimburse the booking fee of the participant at a flat rate provided that the organizer does not make use of the substitute offer.
Cancellation by the customer
a) You can withdraw from the booked service at any time. The declaration of rescission by registered letter is recommended.
b) In case of withdrawal from a course book, the roestbar Joka e.K. Entitlement to reasonable compensation in accordance with § 651 BGB.
The decision is as follows:
- Up to four weeks before the beginning of the order confirmation, 10% of the invoice amount
- Up to two weeks before the beginning of the order confirmation, 50% of the invoice amount
- Up to one week before the beginning of the order confirmation, 80% of the invoice amount
- Then 100% of the invoice amount
5. Prices and terms of payment
All mentioned prices are in Euro including the statutory value added tax and other price components. Here you can find more about Shipping information and prices.
Unless expressly stated otherwise in the offer, the delivery within Germany takes place within 5 business days after receipt of the order. In the case of entrepreneurs, the risk of accidental loss and accidental deterioration of the goods shall be transferred to the customer when the goods are dispatched, the goods or the institution or the person or institution otherwise destined to carry out the dispatch are dispatched. Please note that the delivery of the ordered goods is only done after the full amount has been credited to our account. If your payment has not been received by us within 5 working days after the order confirmation has been sent, we will cancel the contract with the result that your order is lapsed and we are not obliged to deliver. The order is then done for you and for us without further consequences. A reservation of the article with prepayment payments therefore takes place for a long time for 5 business days.
7. Retention of title
The goods delivered remain the property of the supplier until full payment of the purchase price.
8. Disputet law in remuneration contracts
Consumers have the following right of revocation:
You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the day on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods. To exercise your right of revocation, you must contact us
roestbar Joka e.K., Bohlweg 68a, 48147 Münster,
Tel.: 0251-28490-72, Fax: 0251-28490-73
by means of a clear statement (for example, a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.
In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We can refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier. You must return the goods to us immediately or in any case at the latest within fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the period of 14 days. They bear the direct costs of returning the goods. You must only pay for a possible loss of value of the goods if this loss of value is due to an extent which is not necessary for the purpose of checking the nature, characteristics and mode of operation of the goods.
The right of revocation does not exist at
- Contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual choice or destination by the consumer or which are clearly tailored to the personal needs of the consumer,
- Contracts for the delivery of goods which can quickly spoil or whose expiration date would be quickly exceeded,
- Contracts for the supply of sealed goods which are not suitable for return on grounds of health or hygiene if their seal has been removed after delivery
- Contracts for the supply of goods which, on the basis of their nature, have been inseparably mixed with other goods.
8. General information on the return of goods
Please avoid damage and contamination of the product. If possible, please return the goods to us in original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you are no longer in possession of the original packaging, please provide adequate packaging to ensure adequate protection against transport damage. These general notes are not a prerequisite for the effective exercise of the right of revocation. We expressly point out that non-original sealed food can no longer be marketed due to hygiene and health regulations and your right of revocation with a seal of the goods is extinguished. The supplier's repayments are made on the account used by the customer for payment. In the case of payment on account, as well as transfer in the case of prepayment, the reassignment is directed to the account from which the transfer was made. If the customer paid by PayPal / credit card, the refund will be made to the customer's PayPal or credit card account.
9. Agreement of cost allocation
You bear the direct costs of returning the goods.
10. Shipping damage
If goods with obvious transport damage are delivered, please report such faults immediately to the delivery company and contact us as soon as possible. Failure to make a complaint or to make a contact has no consequences on the legal warranty claims of consumers and serves merely to assist the supplier to assert his claims against the company or the insurance company commissioned with the delivery of the goods.
The statutory warranty obligation applies to consumers. In the case of contractors, we shall initially provide for defects of the goods, as the case may be, by repair or replacement. Entrepreneurs must immediately inspect the goods delivered for quality and quantity deviations and notify us in writing within a period of one week from receipt of the goods. If a complaint is not received within 7 days, the goods shall be deemed to be duly and completely delivered, unless it is a defect that was not apparent during the inspection. Deadline is sufficient for the timely dispatch. The above does not apply to the purchase of consumer goods.
For entrepreneurs, the limitation period for statutory warranty claims is one year from delivery of the goods. For used items, the warranty period is one year from delivery of the goods.
12. Storeability and access to contract text
You can view these Terms and Conditions on the following page: http://roestbar.com/agb You can also print or save this document by using the usual function of your Internet service (= browser: there mostly "file" -> "save as"). You can also download this document in PDF format by clicking HERE. To open the PDF file you need the free program Adobe Reader (http://www.adobe.com/en/) or comparable programs, which master the PDF format. Our order confirmation e-mail, which we send to you after your order to the e-mail address you specify, contains once again the data of your order, our general terms and conditions of revocation and can be obtained e.g. Through your e-mail program. Your order data will be stored with us, but can not be retrieved directly from you for security reasons.
13. Final provisions
The contract language is German. If the customer is a merchant, a legal person of public law or a public special fund, the place of performance and the court of jurisdiction for all disputes arising from this contractual relationship shall be the domicile of the supplier. The same applies in the event that the customer is an entrepreneur and does not have a general place of jurisdiction in Germany. The supplier is also entitled to sue the customer at his general court of jurisdiction. If the customer entrepreneur requires all amendments, subsidiary agreements, the termination and cancellation of this agreement in writing. This also applies to a change or abolition of this clause. The law of the Federal Republic of Germany shall apply to the exclusion of the provisions of the United Nations Convention on the International Sale of Goods (CISG). In the case of consumers who do not conclude the contract for professional or commercial purposes, this choice shall apply only in so far as the protection afforded by mandatory provisions of the law of the country in which the consumer is habitually resident is not removed.